• Current Position: Assistant Professor, HR/OB , Indian Institute of Management| Visakhapatnam, India 

• Highest Qualification: [PhD], [Management], [University of Kashmir, Srinagar, J&K], [2023] 

• Total Experience: [2 Years and 6 Months] (Academia: 2 Years and 6 Months | Industry/Other: 0 

• Research Interests: Workplace well-being, incivility, work-family dynamics, psychological empowerment, workplace toxicity, workplace spirituality, employee ambidexterity 

• Teaching Areas: Organizational Behavior, Diversity, Equity and Inclusion, Human Resource Management 

• Academic Profile: Assistant Professor in HRM and Organizational Behavior with strong research orientation in workplace well-being and behavioral dynamics, and proven teaching experience at postgraduate level. 

Journal Articles 

• Iqbal, J., Shagirbasha, S., & Madhan, K. (in press). Empowering Frontline Employees:  Examining the Link Between Psychological Empowerment, Prosocial Motivation, and  Proactive Behavior Through the Lens of Horizontal Collectivism. Journal of Service  Theory and Practice (Scopus Q1, ABS 1, ABDC A)  

• Iqbal, J., Shagirbasha, S., & Madhan, K. (2023). Unleashing the missing link between  neuroticism   compliance behavior among quick service restaurant employees.  International Journal of Hospitality Management, 114, 103570. (Scopus Q1, ABS 3, ABDC A*)  

• Iqbal, J., Shagirbasha, S., Kumar, M. and Mufeed, S.A. (2024), “Unleashing the missing  link between work-family conflict and affective commitment: implications for health  professionals”, Evidence-based HRM, Vol. ahead-of-print No. ahead-of-print.  https://doi.org/10.1108/EBHRM-03-2023-0048 (ABDC B, ABS 1, Scopus Q2)  

• Iqbal, J., Bantha, T., & Matha, R. (2025). A mask worn to conceal the contradiction within- demystifying leader hypocrisy and altruistic behavior among hospitality workers. Tourism and Hospitality Research, 0(0). https://doi.org/10.1177/14673584251343262 (ABDC B, Scopus Q1)  

• Shagirbasha, S., Madhan, K., Iqbal, J. and Khan, H. (2024), "Service before self: exploring  resilience and locus of control in the frontline service effort behavior", Journal of Service  Theory and Practice, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTP 03-2024-0078 (ABDC A, ABS 1, Scopus Q1)  

• Iqbal,J., Shagirbasha S., Madhan, J., (2023) Service with a Sense of Belonging:  Navigating Work-Family Conflict and Emotional Irritation in the Service Efforts of Health  Professionals. International Journal of Conflict Management. Vol. ahead-of-print No. ahead-of-print. (in press) doi.10.1108/IJCMA-03-2023-0038. (Scopus Q1, ABS 2, ABDC A)  

• Shagirbasha, S., Iqbal, J., Madhan (2023), Does social perfectionism foster electronic  cheating behavior among budding hospitality managers? A moderated mediation analysis.,  Journal of Hospitality and Tourism Management. Ahead of print. (Scopus Q1, ABS 1, ABDC A)  

• Shagirbasha, S., Iqbal, J., Madhan, K., Chaudhary, S. and Dhall, R. (2023), "Workplace isolation during COVID-19 and work–family conflict among academicians: Interplay of  psychological stress and organizational identification”, International Journal of Manpower,  Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJM-04-2022-0190. (Scopus Q2, ABS 2, ABDC A)  

• Madhan, K., Shagirbasha, S., & Iqbal, J. (2022). Does incivility in quick service  restaurants suppress the voice of employee? A moderated mediation model. International Journal of Hospitality Management-, 103, 103204. (Scopus Q1, ABS 3, ABDC A*)  

• Mufeed, S.A., Iqbal, J. and Shagirbasha, S. (in press) ‘Revisiting work-family conflict and  affective commitment among health care professionals: Mediating role of psychological safety, International Journal of Business Excellence. DOI 10.1504/IJBEX.2022.10048298. (Scopus Q3, ABS 1)  

• Madhan, K., Shagirbasha, S., Mishra, T., Iqbal, J., (in press). Adoption of Service Robots:  Exploring the emerging trends through the lens of bibliometric analysis. International  Hospitality Review (ABDC C, ABS 1)  

• Singh, R., Khan, I. S., Shafi, I., Khreis, S. H. A., Najar, A. H., & Iqbal, J. (2023) A  bibliometric review of World Leisure Journal: An analysis of research published between 2000 and 2022. World Leisure Journal, 1-26. (Scopus Q1, ABDC B, ABS 1)  

• Iqbal, J, Alam N, Khan H, (2024). Does the conflict between work and family hinder  thriving? Role of depersonalization, and intrinsic motivation. International Journal of  conflict Management. https://doi.org/10.1108/IJCMA-10-2023-0199 (Scopus Q1, ABDC A, ABS 1)  

• Singh, R., Iqbal, J., Kukreja, P., Yadav, M. and Ramkissoon, H. (2024), "Metaverse? It is  virtual hell! Understanding the dark side of the metaverse (dark verse) for hospitality and  tourism customers", Tourism Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TR-12-2023-0861 (Scopus Q1, ABDC B, ABS 1) 

Conference Papers (Peer-reviewed) 

• Hafsah S., Iqbal J.,(2025) Beyond the Desk: Fueling Digital Innovation Through Workplace Flexibility" at the International Conference on Evidence-Based Management (ICEBM), Department of Management, BITS Pilani, Pilani campus, India.  

• Iqbal J., Aziz A., Singh, R., (2024). Workplace favouritism and its damaging implication on retail employees presented at 9th  IIM world management conference held at IIM Sambalpur, India  

• Iqbal J., Shagirbasha S, Kumar M., (2023)  What Impedes Prosocial Motivation Among Hospitality Frontline Workers? Presented at  at 83rd Annual Meeting of the Academy of Management Boston, Massachusetts, USA. doi: https://doi.org/10.5465/AMPROC.2023.15490abstract  

• Shagirbasha S, Kumar M., Iqbal J., (2022). multi-level investigation of distributed leadership and team effectiveness - 35th ANZAM Conference organized by Griffith Business School, Queensland, Australia  

• Iqbal J., Shagirbasha S, Kumar M., (2023). How psychological empowerment influences the proactive behavior of front-line hotel staff: Interplay of horizontal Collectivism and prosocial motivation at British Academy of Management (BAM) 2022 .Alliance Business School, Manchester, UK  

• Iqbal J., Shagirbasha S, Kumar M., (2023). Work-family conflict and affective commitment: Interplay of emotional exhaustion, interactionist justice, and organizational identification”. British Academy of Management (BAM) 2022 .Alliance Business School, Manchester, UK 

• Book Chapters / Edited Volumes 

• Ramkissoon, H., Singh, R., & Iqbal, J. (Eds.). (2024). A Research Agenda for Tourism, Hospitality and the Metaverse. Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781035328222  

• Working Papers / Under Review (optional) 

Executive Education / MDPs / FDPs 

• Interpersonal Skills | Organisation/Client: Frankberries  Consultants Pvt Ltd | Dates/Duration: 5 days, May 2024 | Role: Faculty 

• Decoding Editorial Expectations: What Reviewers and Editors Look For ISir Padampat Singhania University (SPSU) I January 30, 2025/1 Day I Role: Faculty 

Institutional Administrative Roles 

Committees / Academic Governance 

Academic Service (External) 

• Reviewer: 

• International Journal of Conflict Management- Emerald (ABDC A, Scopus Q, ABS 2) 

•   South Asian Journal of Business Studies- Emerald (ABDC C, Scopus Q3, ABS 1) 

•   Journal of Hospitality Marketing & Management-Taylor and Francis (ABDC A, Scopus Q1, ABS 1)  

• International Journal of Work Innovation- Inderscience (Scopus Q4)  

• International Journal of Contemporary Hospitality Management (ABDC A, Scopus Q1, ABS 3) 

• National Eligibility Test with Junior Research Fellow (JRF), UGC— 2019 

• Best Paper Award in International Conference on Evidence-Based Management (ICEBM), Hosted by the Department of Management, BITS Pilani, Pilani campus, India. — 2025 

• Best Track Paper in International Conference on Contemporary Business Trends, hosted by NIT Srinagar, India-2022